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How to Accept Offers from Riders/Operators

What is Accepting Offers?

Accepting offers means choosing a rider or operator from those who have submitted their price and availability for your pickup and delivery request.

Steps to Accept an Offer

  1. Login to Your Account and go to the My Jobs page.
  2. Click on Check Offers to see the list of submitted offers.
  3. Browse through the offers and choose the one that best suits your budget and preferred location.
  4. Click on Accept.
  5. A pop-up with instructions will appear. Read carefully and click Understood to proceed.
  6. Another confirmation pop-up will ask if you are sure to assign the job:
    • Click Assign to proceed.
    • Click Cancel if you want to choose another offer.

Payment Process When Assigning a Job

  • If paying with App Escrow:
    • After clicking Assign, a pop-up will inform you that the job amount will be deducted from your wallet and placed in escrow.
    • This money remains in escrow until the job is completed and you approve the job completion.
    • If your wallet balance is low, you will be redirected to deposit funds before proceeding.
    • Once you click Proceed, the job details will be forwarded to the chat between you and the assigned rider/operator.
  • If paying the Rider Directly:
    • Clicking Assign will immediately send the job details to the chat between you and the rider/operator.

This ensures smooth communication and clarity for both you and the rider/operator throughout the job process.

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