Effective Date: 3rd/Jan/2025
Who We Are Gofernets App is a product of Èrè Adúrà Holdings, designed to provide community e-hailing courier services. Our official website is https://gofernets.com.
Data We Collect and Why
- Media Access
- Purpose: The app requests access to your media library (photos, videos, and other files) to enable communication and job-related features. For instance, users may upload images to document the condition of items for delivery or communicate with riders/vendors. This access is integral to providing seamless service.
- How We Use Media: Media shared through the app is stored securely and used only for operational purposes (e.g., job documentation, dispute resolution).
- Feedback and Ratings
- Users can leave ratings and feedback for completed jobs. Data collected includes user-submitted comments and metadata (such as timestamp and IP address) to improve our services and detect spam or inappropriate content.
- Cookies
- Cookies are used to enhance user experience by saving preferences (e.g., login details, app settings). Temporary cookies may be used to identify user sessions and ensure secure access.
- Embedded Content
- The app may display embedded content (e.g., videos or links) from external sources. Interacting with such content is governed by the respective third-party’s privacy policies.
- Account Data
- When registering on Gofernets, users provide personal details such as name, email address, and phone number. This data is used for account management, communication, and app functionality.
How We Protect Your Data We prioritize data security by implementing encryption, secure storage, and access controls. Personal data is not shared with third parties except as required for operational purposes (e.g., payment processing) or legal compliance.
User Rights Users have the right to:
- Access and download personal data we hold.
- Request corrections or deletions of their data.
- Opt-out of non-essential data collection where applicable.
Data Retention
- Personal data is retained for as long as necessary to provide services or meet legal obligations. For example, feedback and job records are retained to enhance app functionality and resolve disputes.
How We Share Your Data
- Data is only shared with trusted service providers or third parties as required for app functionality, such as payment processors. We do not sell user data to advertisers or other external parties.
Children’s Privacy The Gofernets App is not intended for users under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users will be notified of significant changes.
Contact Us If you have questions or concerns about this Privacy Policy, please contact us at Gofernets@gmail.com. Checked through an automated spam detection service.